Entry Level Customer Service Assistant

Job brief We are seeking a motivated and enthusiastic individual to join our team as an Entry Level Customer Service Assistant.
In this role, you will provide exceptional customer service and support to our clients.
You will be responsible for assisting customers with inquiries, resolving issues, and ensuring their overall satisfaction.
This is a perfect opportunity for a detail-oriented individual who thrives in a fast-paced environment and enjoys working with people.
Location: Jacksonville, FL Responsibilities Provide excellent customer service by responding promptly and professionally to client inquiries via phone, email, and chat.
Address customer concerns and resolve issues efficiently and effectively.
Maintain accurate records of customer interactions and transactions.
Collaborate with other departments to ensure customer needs are met.
Stay up to date with product knowledge to provide accurate information to customers.
Requirements High school diploma or equivalent.
Exceptional verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Ability to multitask and prioritize effectively.
Proficiency in Microsoft Office Suite.
Previous customer service experience is a plus but not required.
Benefits: Competitive salary commensurate with experience Health insurance and other benefits Opportunities for professional growth and development in a vibrant and creative work environment Disability Insurance Employee Assistance Program Employee Discount Flexible Schedule