Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay.
Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation:
$13 - $15 hourly
Responsibilities:
Connect with the housekeeping department to ensure guest accommodations are ready
General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
Handle customer complaints as necessary
Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
Qualifications:
Displays impeccable interpersonal, time management, organizational skills, and customer service skills
1+ year of hotel industry experience or related job preferred
Exhibits working knowledge of Microsoft Office and reservation management systems
Well-versed in taking telephone calls and handling stressful situations
High school graduate, GED recipient, or equivalent
About Company
We are Country Inn and Suites Orange Park, soon to be a Choice Property.
By joining the Choice Brand we strive to be the first hotel in the mind of travelers.
We aim to provide an exceptional hospitality experience to each and every guest we encounter.
Join our team to help exceed our goals!
To achieve this we're looking for team members with strong beliefs, great energy, and actions that respect the diversity of people, our community, ethics, and our planet.
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