The position of Senior Infrastructure Engineer plays a critical role in providing expert technology support, troubleshooting system and network issues, and deploying cloud and on-prem virtualized infrastructure.
Responsibilities:
Provide on-site and remote assistance in resolving technology support issues; including providing after-hours support in an on-call rotation
Support technology implementations/upgrades
Pan and implement new project implementations
Act as a customer technology expert and collaborate with cross-functional teams to design and implement IT solutions that align with customer objectives
Troubleshoot system and network issues, identifying root causes and implementing effective solutions
Design, deploy, and manage cloud and on-prem virtualized infrastructure
Act as a point of escalation for junior members of the IT team
Develop and maintain documentation related to system configurations, processes, and procedures
Stay up-to-date with emerging technologies and industry trends, making recommendations for continuous improvement
Qualifications:
Bachelor’s degree in an IT related field or equivalent work experience preferred
5+ years of experience in troubleshooting, supporting, designing, and building Microsoft Windows domain environments; 10+ years’ experience preferred
Healthcare industry experience and knowledge helpful
Strong windows domain experience (Server 2016+) such as group policy and user administration
Senior level knowledge of on-premise virtualization solutions (Vmware, Hyper-V, Azure Stack HCI, Nutanix)
Email server administration (M365, Exchange) Office 365 or MCSE certification preferred
Advanced proficiency in cloud environment architecture (Azure, AWS); enterprise storage solutions (Dell Isilon, HPE Nimble Storage); and networking concepts and technologies, including TCP/IP, DNS, DHCP and VLANs
Proven ability to design, implement, and troubleshoot complex IT systems and infrastructure
Experience implementing Windows, Active Directory and Exchange, Networking, IP Addressing, virtualization and storage at an enterprise level
Excellent communication and service delivery skills, with the ability to articulate technical concepts to non-technical stakeholders
Strong analytical and problem-solving skills, with a detail-oriented approach
Ability to work independently and collaboratively in a fast-paced environment
Industry certifications such as VMware Certified Professional (VCP), Cloud Architect Certifications, MCSE or equivalent
Location: Brooks Rehabilitation Hospital at 3599 University Blvd South, Jacksonville, FL 32216
Hours: 40 Hours per week
Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.
Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:
Competitive Pay
Comprehensive Benefits package
Vacation/Paid Time Off
Retirement Plan
Employee Discounts
Clinical Education and Professional Development Programs
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