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Support Specialist, Web Tech Support Representative, SaaS Website Company

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Posted : Friday, February 09, 2024 03:33 AM

We are seeking one experienced web support representative with excellent HTML, CSS, and website management chops to maintain car dealer websites and complete client change requests using Remora's website and inventory management portal.
As a Remora team member, you will be working on and with our flagship products: a car dealership website platform, an all-in-one communications platform, and an inventory management system.
You will be responsible for updating websites in tandem with our design and development teams.
We work regular hours Monday through Friday, and you are expected to work in close collaboration with Remora's success team to support new and existing client websites built on our custom and proprietary platform.
Work is to be done in person at our headquarters in Jacksonville, and there is some flexibility in the schedule.
We are always seeking good people that are enthusiastic about technology and have a strong desire for growth and learning.
The camaraderie is real at Remora; we treat you with the respect you deserve.
We research trends, advocate for best practices, and we value a rich learning environment.
*What We Offer* Competitive pay based on experience.
This position starts at $50k/yr.
We are closed on the weekends and on all major holidays with pay.
25 days of additional paid time off each year.
A strong benefits package that includes health, dental, vision, and life insurance.
An ideal work experience in a great working environment with mutual respect.
Fun foosball games and Remora provides a catered lunch on Tuesdays and Fridays.
*Requirements:* Expertise with Adobe Photoshop.
Proficiency in CSS3 and HTML5.
Good phone and client support skills.
*Not required, but additional consideration will be given for:* Clear understanding of web system architecture and stacks.
Work experience with JavaScript frameworks such as React Native.
Fluency in Laravel, Symfony, or any modern PHP MVC framework.
Proficiency with React.
js, data flows, and component driven architectures.
Proficiency with Git.
Branching, merging, pull requests, and conflict resolution.
Bachelor’s degree in computer science or equivalent work experience.
(1+ years) *Work Life at Remora* Headquartered in Jacksonville, we are a passionate group of software engineers and subject matter experts that rely on each other to create outrageous tech that upends traditional marketing in automotive.
We serve hundreds of car dealership clients across the United States, and we are disrupting the traditional OEM website model.
Well-established and poised for explosive growth, we are always seeking great people with great work ethics to join our team.
If you fit in working shoulder to shoulder with the best, then we want you to start right away.
If you believe you are who we are looking for, please apply right away.
*Joel Test - 12/12* Source control - Yes.
One-step build - Yes.
Daily builds - Yes.
Bug database - Yes.
Bugs fixed before writing new code - Yes.
Up-to-date schedule - Yes.
Specs - Yes.
Quiet working conditions - Yes.
Best tools that money can buy - Yes.
Testers - Yes.
Code screening - Yes.
Hallway usability testing - Yes.
*Schedule:* 8-hour shifts, from 9 to 5 Monday to Friday.
No nights, no weekends.
Job Type: Full-time Pay: From $50,000.
00 per year Benefits: * Dental insurance * Flexible schedule * Health insurance * Life insurance * Paid time off * Professional development assistance * Vision insurance Compensation package: * Bonus opportunities * Performance bonus * Quarterly bonus Experience level: * 1 year Schedule: * 8 hour shift * Monday to Friday * No weekends Ability to Commute: * Jacksonville, FL 32207 (Required) Work Location: In person

• Phone : NA

• Location : 3236 Beach Blvd, Jacksonville, FL

• Post ID: 9040650136


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