OPS COMPUTER SUPPORT SPECIALIST

Requisition No: 819551 Agency: Department of Health Working Title: OPS COMPUTER SUPPORT SPECIALIST - 64945176 Pay Plan: Temp Position Number: 64945176 Salary: $19,000.
00-$40,000.
00 Posting Closing Date: 01/28/2024 Total Compensation Estimator Tool FLORIDA DEPARTMENT OF HEALTH - OPS OPEN COMPETITIVE OPPORTUNITY Your Specific Responsibilities: Installs and performs minor repairs to hardware, software, and peripheral equipment following design or installation specifications.
Confers with staff, users, and management to determine requirements for new systems or modifications.
Reads technical manuals, confers with users, and conducts computer diagnostics to determine nature of problems and provide technical assistance.
Enters commands and observes system functioning to verify correct operations and detect errors.
Tests and monitors software, hardware, and peripheral equipment to evaluate use, effectiveness, and adequacy of product for user.
Refers major hardware or software problems or defective products to vendors or technicians for service.
Inspects equipment and reads order sheets to prepare for delivery to users.
Provides authoritative information or advice on computer systems and programs.
Required Knowledge, Skills, and Abilities: Qualifications: Knowledge of appropriate procedures for using, and ability to use specific equipment or machines to meet defined quality and quantity standards.
Knowledge of appropriate data collection policy and procedures, filing systems, data management systems, and programs.
Ability to compile, assimilate, organize, and store electronic information.
Ability to instruct and train employees by providing information related computer technology and software.
Knowledge in specific areas and to keep current with developments and trends in areas of expertise.
Ability to utilize office equipment and other relevant technology (software and systems) to meet CHD needs.
Ability to identify problems, determine possible solutions, and actively work to resolve issues.
Ability to understand internal/external customer technologies and problem resolution techniques and communicate with these customers as needed.
Ability to listen to technology-based symptom descriptions; to analyze problem; to respond effectively and to provide feedback and assistance on problems.
Ability to use efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness.
Ability to understand the impact of technological change on the organization.
Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision: To be the Healthiest State in the Nation.
Values: I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work: Fernandina Beach, FL Working for the State of Florida is more than a paycheck.
As an OPS employee, the benefits below are available: State of Florida 401(a) FICA Alternative Plan (mandatory) Participation in state group insurance (upon meeting eligibility requirements.
Consult with People First and/or the serving HR office) Workers’ Compensation (mandatory, if needed) Reemployment Assistance (Unemployment Compensation) (mandatory, if needed) Deferred Compensation (voluntary) Employee Assistance Program (voluntary) And more! For a more complete list of benefits, including monthly costs, visit www.
mybenefits.
myflorida.
com.
Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit.
Any misrepresentations or omissions will disqualify you from employment consideration.
Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.
For more information, please visit the SSS website: https://www.
sss.
gov If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.
Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.
E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
Florida has the third largest population of veterans in the nation with more than 1.
5 million service men and women.
The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.
Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge.
These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735).
Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace.
All employees are subject to reasonable suspicion drug testing in accordance with Section 112.
0455, F.
S.
, Drug-Free Workplace Act.