Technical Business Systems Analyst

Location(s) Jacksonville, Florida Details Kemper is one of the nation’s leading specialized insurers.
Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day.
We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive.
Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs.
By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.
Kemper is seeking an experienced technical Business Systems Analyst in our IT department.
This role is responsible for P&C applications.
Solve complex, cross organizational business opportunities by using your experience in analyzing requirements; designing technical solutions and recommending system controls and procedures.
Use your communication, meeting facilitation, analysis and problem-solving skills to understand and respond to user needs in rapidly changing business environments.
Drive analysis of business proposals, ensure solutions achieve desired business results and lead change management activities.
Accountable for small to medium scale projects and coordinate production support activities.
Position Responsibilities Serve as an experienced Business Systems Analyst with a depth of expertise.
Liaison with business for IT portfolio coordination.
Research and develop functional design documents and align with technical design documents.
Outline detailed application testing and support user acceptance testing.
Serve as a subject matter expert within a specific scope.
Lead complex change management activities; including: Training (e.
g.
, training plans and materials, training sessions), Process improvements and efficiencies, Documentation support (e.
g.
, operational procedures, troubleshooting guides), Production readiness activities (e.
g.
, release management, deployment support and check out, customer support).
Lead analysis, design, implementation and testing of configuration Knowledge of systems development lifecycle activities Maintains knowledge of business functionality and technical platforms as business climate and technology platforms evolve.
Performs procedural duties within standardized practices, where applicable.
Complies with and supports all corporate, department and security policies and procedures.
Support high level estimation and design.
Provide oversight of Portfolio Enhancements/Projects.
Coordinate production activities such as: Triage, troubleshooting, Data analysis (e.
g.
, SQL / data analysis), Product and compliance requests Position Qualifications 5-7 years of business system analyst experience required Strong testing and production support background is needed Advanced knowledge of systems development lifecycle activities Property and Casualty insurance industry experience is a plus Must be proficient with business analysis including creation of workflows, documenting of use cases and business requirements documentation, test cases and data analysis.
Requires strong design experience – including functional requirements documentation, test cases, requirements coverage Education equivalent to a college degree in an information technology related or business administration related discipline, supplemented by insurance or computer-related courses/knowledge, or the equivalent in related work experience.
The selected candidate will be required to complete 6 weeks of training in office.
Post training the employee will transition to a hybrid work schedule which will require weekly reporting to our Jacksonville location.
Hybrid position reporting to the Jacksonville, FL office 1-2 times per week.
Kemper is proud to be an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate.
We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.
Kemper does not accept unsolicited resumes through or from search firms or staffing agencies.
All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.
Kemper will never request personal information, such as your social security number or banking information, via text or email.
Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates.
If you receive such a message, delete it.
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